FAQS

What are your garden items made from?

Our metal decorative items are coated with an outdoor paint to ensure they can withstand the weather conditions, a number of our items also contain glass such as our bird feeder stakes and some of our wall art.

Our resin decorative items are designed to be kept both indoors and outdoors, they are totally frost proof.

Do you offer delivery?

 

Yes, please see further down this page for details.

What is your returns policy?

Live plants: Unfortunately we are unable to offer returns on any plants purchased as we wont know how these items have been cared for once they have left the store. However if there is an issue upon delivery please get in contact and we will resolve.

Other items: We offer a 28 day returns policy on our items if for any reason you have changed your mind.

What if my product is damaged or faulty?

 

We would kindly ask you to provide proof in these instances. From there we can work out the best possible option, either a full refund or a replacement.

What are your store opening hours?

 

CURRENTLY CLOSED DUE TO GOVERNMENT RESTRICTIONS

Monday-Saturday 10am-5pm

Sunday 10am-4pm

If at any point these have to change we will update via our social media platforms.

What are your delivery charges?

All delivery fees are charged per order, so you can order as many items as you'd like for one fixed price.

HU1, HU2, HU3, HU4, HU5, HU6, HU7, HU8, HU9 - £1.50 (Free when spending over £50)

HU10, HU13, HU14, HU16 - £2.50 (Free when spending over £50)

HU11, HU12, HU15, HU17, HU20 - £3.50 (Free when spending over £50)

*Delivery days are Tuesdays and Saturdays*

*Minimum order is £15 to qualify for delivery (excluding the delivery charge), your order may be cancelled if it is below this value*

Click Collect has been turned off to ensure full safety for all customers and staff.

If you have already placed an order that has not yet been received you can add to it by messaging us direct for a checkout code, this will ensure you are not charged delivery twice.

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